Unlock Cricket iPhone XS by IMEI
Your iPhone XS is unlocked on the network side, from its IMEI, and the Cricket lock is removed for good. It finishes by itself the next time the phone sees Wi-Fi — there is no code to type and nothing to install.
- Permanent It survives software updates and factory resets.
- Fast Delivery Times Most unlocking codes and iPhone unlocks are supplied within 24 hours.
- Compliant and Secure The process meets carrier and manufacturer guidelines.
- Refunded if it cannot be done If we cannot unlock your device, you get your money back.
Step 1 of 3
Over the air
How to unlock iPhone XS on Cricket
Everything happens remotely using your IMEI number. Your iPhone XS is unlocked at the carrier end and nothing is installed on it.
- Enter your device details Dial *#06# on the iPhone, or find it in Settings, General, About. We autodetect the model from it, so you do not need to know the exact variant.
- We get to work As soon as your order is placed, our system securely contacts the carrier and begins the unlock process. You can follow your progress live on our tracking page. Most unlocks complete within 15 minutes — complex cases may take up to 24 hours.
- The iPhone finishes on its own Put in the new SIM or activate the eSIM, connect to Wi-Fi or cellular data, and the unlock instantly activates.
Start with your IMEI
Enter your 15-digit IMEI. We identify your exact iPhone XS and confirm we can unlock it from Cricket before you pay anything.
Unlocking your iPhone XS on Cricket — Frequently Asked Questions
Before you order
How long does it take?
It depends on the network your iPhone is locked to — some clear in minutes, others take a few days. The estimate for your exact network is shown before you pay, once you have entered the IMEI, and you can follow progress on the tracking page from the moment you order. We email you as soon as it is applied.
Is it legal to unlock my iPhone?
Yes. The handset is yours, and having it unlocked is legal in the UK, the US and across the EU. What stands in the way is your carrier's own conditions — a contract still running, a balance outstanding — rather than the law. We unlock by IMEI on the network side, so nothing on the phone is modified.
Do I have to connect it to a computer?
No. A Wi-Fi connection with the new SIM or eSIM in place is enough. There is no cable, no desktop software and nothing to download.
Will it work with an eSIM?
Yes. Once unlocked the iPhone accepts an eSIM from any compatible carrier, including travel eSIMs, and on models that support it you can run a physical SIM and an eSIM at the same time.
Whether we can unlock yours
Can you unlock it while I am still paying the phone off?
Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer stops you using another network.
Do I need my Cricket account details?
No. We never ask for your Cricket account number, password or PIN, and we do not contact them on your behalf. All we need is the IMEI and an email address to send the result to.
I bought the phone second-hand and the account was never mine.
That is fine, and it is exactly the case carriers refuse. We do not need the account holder, the account number or any permission from them — only the IMEI.
I do not know which network it is locked to.
Use our IMEI network checker before you order. It reads the carrier off the IMEI, so you are not guessing at the dropdown.
What if the phone is reported lost or stolen?
We do not unlock handsets reported lost or stolen. An unlock removes a carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this as part of processing your order.
Afterwards
Does it stay unlocked after an update or a factory reset?
Yes. The unlock is held against the IMEI, not in the software on the phone, so iOS updates and factory resets do not undo it.
Does unlocking affect my warranty or my data?
Neither. Nothing on the handset is modified, so a warranty inspection has no change to find, and your photos, apps and messages are untouched.
Can I still use it on Cricket afterwards?
Yes. Unlocking adds networks, it does not take one away — the handset keeps working exactly as it does today, and you can move between networks whenever you like.
Unlocking your Cricket phone — Frequently Asked Questions
When Cricket says no
Can you unlock my phone if Cricket says it is not eligible?
Usually yes. Carriers apply their own eligibility rules — minimum time on the network, balance paid off, account in good standing. We are not bound by those rules, so a handset Cricket will not unlock today can very often be unlocked by us today.
Can I unlock while I am still paying the phone off?
Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer blocks you from using another network.
Do I need to wait out the carrier minimum period?
No. There is no waiting period on our side. That is the single most common reason people come to us rather than going through the carrier.
Do you need my Cricket account or the account holder?
No. We do not need the account holder, a password, a PIN, or any contact with Cricket. All we need is the IMEI, which you get by dialling *#06# on the handset.
What if I bought the phone second-hand?
That is fine. Ownership history does not affect the unlock — this is exactly the case carriers refuse, because the account was never in your name.
What we can unlock
Which devices can you unlock?
iPhones and Android handsets from every major manufacturer, plus cellular tablets and watches. Enter the IMEI and we confirm your exact model before processing.
Does this work for prepaid as well as monthly plans?
Yes, both. Prepaid handsets are often the hardest to unlock through the carrier, and they are handled here the same way as any other.
Can you unlock a business or corporate account phone?
Yes. A device on a business account is unlocked the same way, and we do not need authorisation from the account administrator.
What if the phone is reported lost or stolen?
We do not unlock handsets reported lost or stolen. An unlock removes the carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this for you as part of the eligibility check when we process your order.
How the unlock works
How do I unlock my Cricket phone?
Dial *#06# to get your IMEI, enter it above, and pay. Everything after that happens remotely — there is nothing to install and the handset never leaves you.
How long does it take?
Most unlocks complete within 24 to 48 hours. Some models are much quicker. We email you as soon as it is done.
Do I have to send you my phone?
Never. Everything is done using the IMEI, and the handset stays with you throughout.
Can I keep using my phone while it is being unlocked?
Yes. Calls, messages and data all keep working as normal while the unlock is processed.
After unlocking
Is the unlock permanent?
Yes. It survives software updates and factory resets, and never needs repeating.
Will unlocking erase my photos, apps or messages?
No. Unlocking changes the network restriction only. Nothing on the phone is touched.
Does this void my warranty?
No. This is an IMEI-based unlock, not a jailbreak, root or custom firmware. There is no software modification for a warranty inspection to find.
Which networks can I use afterwards?
Any compatible network, at home or abroad, on a SIM or an eSIM. Check that your new carrier supports your model's bands before you switch — unlocking removes the restriction, it does not change the radio hardware.
What if you cannot unlock it?
You get a full refund. Our support team is available 24/7 if you want to check anything first.
Ready when you are
Enter your 15-digit IMEI. We identify your exact iPhone XS and confirm we can unlock it from Cricket before you pay anything.
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Unlock your Cricket iPhone XS today
Enter your 15-digit IMEI. We identify your exact iPhone XS and confirm we can unlock it from Cricket before you pay anything.