Unlock SmarTone Macau iPhone XS by IMEI

It depends on the network your iPhone is locked to — some clear in minutes, others take a few days. The estimate for your exact network is shown before you pay, once you have entered the IMEI, and you can follow progress on the tracking page from the moment you order. We email you as soon as it is applied.

Yes. The handset is yours, and having it unlocked is legal in the UK, the US and across the EU. What stands in the way is your carrier's own conditions — a contract still running, a balance outstanding — rather than the law. We unlock by IMEI on the network side, so nothing on the phone is modified.

No. A Wi-Fi connection with the new SIM or eSIM in place is enough. There is no cable, no desktop software and nothing to download.

Yes. Once unlocked the iPhone accepts an eSIM from any compatible carrier, including travel eSIMs, and on models that support it you can run a physical SIM and an eSIM at the same time.

Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer stops you using another network.

No. We never ask for your SmarTone account number, password or PIN, and we do not contact them on your behalf. All we need is the IMEI and an email address to send the result to.

That is fine, and it is exactly the case carriers refuse. We do not need the account holder, the account number or any permission from them — only the IMEI.

Use our IMEI network checker before you order. It reads the carrier off the IMEI, so you are not guessing at the dropdown.

We do not unlock handsets reported lost or stolen. An unlock removes a carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this as part of processing your order.

Yes. The unlock is held against the IMEI, not in the software on the phone, so iOS updates and factory resets do not undo it.

Neither. Nothing on the handset is modified, so a warranty inspection has no change to find, and your photos, apps and messages are untouched.

Yes. Unlocking adds networks, it does not take one away — the handset keeps working exactly as it does today, and you can move between networks whenever you like.