Unlock your Motorola from AT&T by IMEI
Unlock your Motorola from AT&T permanently, using only its IMEI. No account details, no store visit and no waiting on their eligibility rules. It survives software updates and factory resets.
- Permanent It survives software updates and factory resets.
- Fast Delivery Times Most unlocking codes and iPhone unlocks are supplied within 24 hours.
- Compliant and Secure The process meets carrier and manufacturer guidelines.
- Refunded if it cannot be done If we cannot unlock your device, you get your money back.
Step 1 of 3
Remote, by IMEI
How to unlock Motorola on AT&T
Everything happens remotely using your IMEI number. Your Motorola is unlocked at the carrier end and nothing is installed on it.
- Enter your device details Dial *#06# on the device you want unlocked, or find it in Settings >> General >> About. We autodetect the model from it, so you do not need to know the exact variant.
- We get to work As soon as your order is placed, our system securely contacts the carrier and begins the unlock process. You can follow your progress live on our tracking page. Most unlocks complete within 15 minutes — complex cases may take up to 24 hours.
- We notify you when it is complete Keep using the phone normally until then. Nothing is installed and nothing changes on it yet.
The last step depends on your handset
-
iPhone
Over the air
Simply connect your iPhone to Wi-Fi or cellular data, power off, then power on - the iPhone is instantly unlocked and ready for any sim.
-
Android phones
Via Unlock Code
Power off, fit a SIM from your new network, power on. The phone asks for the unlocking codes — enter and the lock is gone for good.
Start with your IMEI
Enter your 15-digit IMEI. We identify your exact Motorola and confirm we can unlock it from AT&T before you pay anything.
AT&T device unlock: what we cover
We unlock more than just phones
Cellular tablets, cellular watches, mobile hotspots and AT&T-branded routers all carry their own IMEI, and all are unlocked exactly like a phone.
The one thing to get right is which IMEI you send us. Dial *#06# on the device you want unlocked, or find it in Settings >> General >> About.
Legal, and your warranty is untouched
Unlocking a phone you own is legal in the United States. The Unlocking Consumer Choice and Wireless Competition Act of 2014 settled that, and the wireless industry's own Consumer Code commits carriers to unlocking eligible devices. The difference is that we do it without the conditions AT&T attaches.
This is an IMEI unlock, recorded on the network side — not a jailbreak, a root, or custom firmware. Nothing is installed and nothing on the handset is modified, so a warranty inspection or trade-in check has no change to find. Your photos, apps and messages stay exactly as they are.
What we do not need from you
- No app to install. Nothing is downloaded to your phone and nothing runs on it.
- No AT&T account access. No password, PIN, account number or permission from the account holder — which is why a second-hand or business-account handset is no harder than your own.
- No call to AT&T. You never have to call them, sit in a queue, or meet their eligibility rules first.
- No store visit and no shipping. Keep using the phone normally while the unlock is processed.
All we need is your 15-digit IMEI and an email address to send the result to.
AT&T will unlock it at no charge — if you qualify
AT&T runs its own unlock service, does not charge its own customers for it, and usually approves a request in a few minutes — up to 48 hours at the outside. The catch is the eligibility list: your handset has to clear every condition below, not most of them.
- 60 days on AT&T, and not live on another AT&T account AT&T will not look at a device bought less than 60 days ago, and it must not be active on someone else's AT&T account. An AT&T Prepaid device needs 12 months of paid AT&T service instead. If you upgraded early, you wait 14 days before you can unlock the old handset — 30 days on a business account.
- The handset has to be paid off in full You either paid for it outright or finished the instalment plan, and AT&T requires the instalment balance to be zero before it will unlock. If you settle the plan early, AT&T asks you to come back and make a fresh unlock request 24 hours later. Deployed military are the one exception AT&T publishes: with deployment papers you do not have to pay the device off first.
- Your account has to be current If you are still an AT&T customer, the bill cannot be past due. A device owned by a business is a separate problem again: the company that controls the account has to authorise the unlock, and you cannot do it over their head.
- A clean IMEI record The device must not have been reported lost or stolen, or flagged as involved in fraud. AT&T also states plainly that it can refuse any request it decides is an abuse of the policy, and that it will stop processing requests altogether from any source sending more than 100 a month where more than 10% are duplicate IMEIs.
With us
We work from the IMEI, not from an AT&T account, so none of those four conditions apply to us. A handset still inside its contract, still being paid off on an instalment plan, or bought secondhand by someone who was never the account holder can still be unlocked here. Our IMEI check is paid — it is not a free check, and we will not pretend otherwise. If we cannot complete the unlock you get your money back; the single exception is an IMEI that turns out to be blacklisted or barred on a national register, which is settled with a credit note rather than a refund.
Sources: att.com, att.com, att.com, att.com, govinfo.gov · Checked 2026-08-21
Unlocking your AT&T phone — Frequently Asked Questions
When AT&T says no
Can you unlock my phone if AT&T says it is not eligible?
Usually yes. Carriers apply their own eligibility rules — minimum time on the network, balance paid off, account in good standing. We are not bound by those rules, so a handset AT&T will not unlock today can very often be unlocked by us today.
Can I unlock while I am still paying the phone off?
Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer blocks you from using another network.
Do I need to wait out the carrier minimum period?
No. There is no waiting period on our side. That is the single most common reason people come to us rather than going through the carrier.
Do you need my AT&T account or the account holder?
No. We do not need the account holder, a password, a PIN, or any contact with AT&T. All we need is the IMEI, which you get by dialling *#06# on the handset.
What if I bought the phone second-hand?
That is fine. Ownership history does not affect the unlock — this is exactly the case carriers refuse, because the account was never in your name.
What we can unlock
Which devices can you unlock?
iPhones and Android handsets from every major manufacturer, plus cellular tablets and watches. Enter the IMEI and we confirm your exact model before processing.
Does this work for prepaid as well as monthly plans?
Yes, both. Prepaid handsets are often the hardest to unlock through the carrier, and they are handled here the same way as any other.
Can you unlock a business or corporate account phone?
Yes. A device on a business account is unlocked the same way, and we do not need authorisation from the account administrator.
What if the phone is reported lost or stolen?
We do not unlock handsets reported lost or stolen. An unlock removes the carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this for you as part of the eligibility check when we process your order.
How the unlock works
How do I unlock my AT&T phone?
Dial *#06# to get your IMEI, enter it above, and pay. Everything after that happens remotely — there is nothing to install and the handset never leaves you.
How long does it take?
Most unlocks complete within 24 to 48 hours. Some models are much quicker. We email you as soon as it is done.
Do I have to send you my phone?
Never. Everything is done using the IMEI, and the handset stays with you throughout.
Can I keep using my phone while it is being unlocked?
Yes. Calls, messages and data all keep working as normal while the unlock is processed.
After unlocking
Is the unlock permanent?
Yes. It survives software updates and factory resets, and never needs repeating.
Will unlocking erase my photos, apps or messages?
No. Unlocking changes the network restriction only. Nothing on the phone is touched.
Does this void my warranty?
No. This is an IMEI-based unlock, not a jailbreak, root or custom firmware. There is no software modification for a warranty inspection to find.
Which networks can I use afterwards?
Any compatible network, at home or abroad, on a SIM or an eSIM. Check that your new carrier supports your model's bands before you switch — unlocking removes the restriction, it does not change the radio hardware.
What if you cannot unlock it?
You get a full refund. Our support team is available 24/7 if you want to check anything first.
Ready when you are
Enter your 15-digit IMEI. We identify your exact Motorola and confirm we can unlock it from AT&T before you pay anything.
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Unlock your AT&T Motorola today
Enter your 15-digit IMEI. We identify your exact Motorola and confirm we can unlock it from AT&T before you pay anything.